A meet-your-peers session exploring perceptions on the value of data analytics to your organisation.
International Keynote Presentation: Harnessing Data for Gains in Performance, Productivity, Cost Savings, and Revenue Enhancement
Driving the data agenda across the enterprise. How to drive business gains from data. Aligning and supporting speed of operational improvements with changes in mindsets and behaviours. Sharing experiences on the journey to date, challenges, wins and future direction.Speaking
Promoting an analytically driven culture within your business. The art of storytelling – why this skill is so important for your team. What tools are available to help data and analytics proliferation throughout the business? Visualisation and self-service analytics discussed.Speaking
Why must Data be governed? What functions and facets is it made up of? How does Data Governance help to accelerate? Why is it not optional!Speaking
To gather enough momentum to deliver truly exceptional results that create competitive advantage, new business opportunities and deliver effective customer experience, strong data-centric leaders are required to spearhead a data enabled organisation. Design and deliver: How to drive data-centric transformation of the businesses. Communicate: Strategies to motivate business leaders to ensure data analytics is integral… Read more.Speaking
Two 45-minute Discussion Groups running concurrently, hosted by 2-4 expert co-chairs. These informal discussions encourage everyone to participate and ask the questions they want the answers to. Choose your room and contribute.
Day 1 Track A – Building Data Capability
Assessing the integrity of your data – Understanding how to identify and address the most common causes of enterprise data quality problems and discussing strategies for data cleansing Does the democratisation of data defy governance? How to centralise data and ensure correct formats to enable high value use of data and analytics. Managing the proliferations… Read more.
Discussion Group: The Power of Marrying Structured and Unstructured Data to Impact the Customer Experience
How are leading organizations linking rich unstructured voice and text data from customer interactions with enterprise metadata to predict and improve NPS, reduce customer churn and increase sales conversion rates.
Day 1 Track B – Data Innovation and Application
Vendors, consultants and industry analysts have heralded self-service analytics as the panacea for low adoption rates of analytics. Despite these claims there has been no significant increase in the adoption rate of analytics. Why is that? This presentation: Examines why self-service analytics has not been a universal solution to low adoption rates for analytics. Identifies when… Read more.
Exploring the challenges that commonly prevent successful implementations and lessons learned. Discussing strategies used to overcome adoption challenges. Strategies for enabling and implementing change.
Leveraging existing and proven data quality methodology across the new enterprise. Creating a common set of simple and powerful digital customer data quality metrics. Sharing results internally, in a meaningful way for business stewards and leaders.Speaking
Consent, intent and the moving goal posts around data privacy. Compliance and ethics – how much data and analytics is too much? Update: what are the best practices and industry standards for data governance, framework and policy?Speaking
Drawn to data: Analytics as a lens for change. Exploring the ways to convert data into actionable insights – distilling the customer’s voice to inform and improve products. Examining the ways in which you can learn from mistakes and overcome roadblocks to develop more mature analytic cultures.Speaking